Types of appeal
Article 40 of the Constitution provides three forms of appeal. An application is a request for help to exercise a right. A proposal is a recommendation to improve the work of the body. A complaint is a demand to restore a right that was broken.
What to write
Your full name, address, and contact details; the name of the body you address; the substance of the question; the exact demand; the date and your signature.
The time limit for the answer
The bodies consider appeals in the procedure and within the time limits that the law sets. An official who breaks the time limit without a valid reason, or who does not send an answer in written or electronic form, pays a fine (article 43 of the Code on Administrative Responsibility).
If no answer comes
Article 55 of the Constitution guarantees the right to appeal to court against unlawful decisions, acts, and omissions of state bodies and their officials.
Keep the confirmation
For an electronic appeal, keep the application number. For a paper appeal, keep the mark of receipt. In a later complaint this is your main evidence.